Patient Service Representative (PSR)
Quick Apply Part-time 3 hours ago Full Job Description Job description Illinois Bone & Joint Institute, LLC, Chicagoland's premier orthopedic medical practice with several Chicago and NW suburban locations has a Part time (Approx 32-35 hours per week with benefits) Patient Services Representative opening supporting our McHenry location.
Duties and responsibilities include, but are not limited to:
Will work closely with the clinical team to provide the best possible service and care to our patients Responsible for greeting each patient or visitor to IBJI with a smile and an attitude of helpfulness Responsible for receiving the patient, providing them with appropriate paperwork, receiving documentation and co-pays from the patient and preparing the chart for the doctor Collecting necessary paperwork and setting up follow-up appointments, answering inquiries, providing ancillary services information, etc.
Additional receptions desk duties may include input of demographic and insurance information, answering general inquiries, keeping the waiting room presentable, etc Job Requirements:
Exceptional customer service skills Insurance payer and eligibility knowledge Previous customer service or receptionist experience in a medical office (preferred) Must be a team player Job Type:
Part-time
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Pet insurance Profit sharing Vision insurance Schedule:
Day shift No weekends
Experience:
Customer service:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Duties and responsibilities include, but are not limited to:
Will work closely with the clinical team to provide the best possible service and care to our patients Responsible for greeting each patient or visitor to IBJI with a smile and an attitude of helpfulness Responsible for receiving the patient, providing them with appropriate paperwork, receiving documentation and co-pays from the patient and preparing the chart for the doctor Collecting necessary paperwork and setting up follow-up appointments, answering inquiries, providing ancillary services information, etc.
Additional receptions desk duties may include input of demographic and insurance information, answering general inquiries, keeping the waiting room presentable, etc Job Requirements:
Exceptional customer service skills Insurance payer and eligibility knowledge Previous customer service or receptionist experience in a medical office (preferred) Must be a team player Job Type:
Part-time
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Pet insurance Profit sharing Vision insurance Schedule:
Day shift No weekends
Experience:
Customer service:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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