HR Manager/Generalist
1.
0 McHenry, IL McHenry, IL Full-time Full-time $68,000 - $72,000 a year $68,000 - $72,000 a year 12 days ago 12 days ago 12 days ago Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide.
Follett Content Solutions helps build a diverse collection of print and digital resources to support every student.
Our Human Resources team supports 750 team members (Warehouse, Exempt and Non-Exempt Team Members) both onsite and remotely.
This position will be the main point of contact for the team members and managers for HR related items.
The Manager, HR will be responsible for providing leadership, direction, and operational excellence within the HR function for Follett Content Solutions.
This is a hybrid role with 3 days a week onsite in our McHenry, IL office and two days remote when applicable and based on business need.
This role includes developing best practices for promoting a positive workplace environment for employee morale and engagement.
In addition, this position will oversee the programs for coaching and counseling on conflict resolution, enhancing performance management and conducting training for ongoing employee relations and investigations.
Position will be the point person for all employee relations issues, complaints, and investigations.
The individual's behavior and leadership must model the Follett Values and protect the culture of the Company.
The successful candidate will be flexible, approachable, and able to work with many different personalities and styles.
HR General Support Assists team members (warehouse, office) with HR questions.
Monitors HR email box and follows up or provide correct contact.
Policy Maintenance and updates employee handbook; partners with legal on appropriate updates when needed.
Point of contact for team members on all HR items not related to benefits, leaves or open positions.
Implements and monitors HR Compliance Assist in time keeping management and process.
Manages day to day HR activities for the business.
Manage and prioritize multiple projects/deadlines at the same time.
Employee Relations Oversee the management of complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation.
Review cases where an appeal has been requested by a team member who received corrective action.
Conducts and documents investigations, as appropriate, including remote or onsite interviews with key individuals, such as the complainant, accused, witness, subject matter experts as needed utilizing standard and probing questions to effectively collect pertinent facts and evidence needed to resolve the case.
Researches and recommends action(s) to appropriately resolve cases and ensures that findings are documented in Case Management system consistently across the business unit.
Pro-actively recommends internal programs and/or training related to ongoing issues resulting from employee and manager feedback.
Coaches and provides training for managers on employee relation issues.
Reporting, Data Management and Analytics Manages the flow of responses for the HR related Ethics Hotline, facilitate investigations with manager and business leaders, and provide quarterly reporting on relevant metrics.
Partners with business and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach.
Maintains and updates personnel files within ADP Workforce Now Serves as HRIS back up for processing time keeping.
AD Hoc Reporting Other special projects as assigned.
Assist with recruiting events when needed.
Onboarding/Offboarding including new hire orientation when needed.
Assists during open enrollment including team member support along with system testing and attending open enrollment sessions Requirements Bachelor's degree required, PHR or SPHR certified preferred.
This position requires you to be on-site 5-7 years of related experience Demonstrated experience in human resource roles with at least five years in HR Generalist Support Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports.
Experience in developing and delivering management training.
Ability to handle highly sensitive information with absolute confidentiality and professionalism.
Ability to multi-task, deals with ambiguity, and work collaboratively in a team environment.
Must have in depth knowledge of relevant state and federal employment laws.
Must be able to manage multiple projects, priorities, and deadlines at one time and deliver results timely.
Job Type:
Full-time Pay:
$68,000.
00 - $72,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus opportunities People with a criminal record are encouraged to apply Work Location:
Hybrid remote in Mchenry, IL 60050.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 McHenry, IL McHenry, IL Full-time Full-time $68,000 - $72,000 a year $68,000 - $72,000 a year 12 days ago 12 days ago 12 days ago Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide.
Follett Content Solutions helps build a diverse collection of print and digital resources to support every student.
Our Human Resources team supports 750 team members (Warehouse, Exempt and Non-Exempt Team Members) both onsite and remotely.
This position will be the main point of contact for the team members and managers for HR related items.
The Manager, HR will be responsible for providing leadership, direction, and operational excellence within the HR function for Follett Content Solutions.
This is a hybrid role with 3 days a week onsite in our McHenry, IL office and two days remote when applicable and based on business need.
This role includes developing best practices for promoting a positive workplace environment for employee morale and engagement.
In addition, this position will oversee the programs for coaching and counseling on conflict resolution, enhancing performance management and conducting training for ongoing employee relations and investigations.
Position will be the point person for all employee relations issues, complaints, and investigations.
The individual's behavior and leadership must model the Follett Values and protect the culture of the Company.
The successful candidate will be flexible, approachable, and able to work with many different personalities and styles.
HR General Support Assists team members (warehouse, office) with HR questions.
Monitors HR email box and follows up or provide correct contact.
Policy Maintenance and updates employee handbook; partners with legal on appropriate updates when needed.
Point of contact for team members on all HR items not related to benefits, leaves or open positions.
Implements and monitors HR Compliance Assist in time keeping management and process.
Manages day to day HR activities for the business.
Manage and prioritize multiple projects/deadlines at the same time.
Employee Relations Oversee the management of complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation.
Review cases where an appeal has been requested by a team member who received corrective action.
Conducts and documents investigations, as appropriate, including remote or onsite interviews with key individuals, such as the complainant, accused, witness, subject matter experts as needed utilizing standard and probing questions to effectively collect pertinent facts and evidence needed to resolve the case.
Researches and recommends action(s) to appropriately resolve cases and ensures that findings are documented in Case Management system consistently across the business unit.
Pro-actively recommends internal programs and/or training related to ongoing issues resulting from employee and manager feedback.
Coaches and provides training for managers on employee relation issues.
Reporting, Data Management and Analytics Manages the flow of responses for the HR related Ethics Hotline, facilitate investigations with manager and business leaders, and provide quarterly reporting on relevant metrics.
Partners with business and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach.
Maintains and updates personnel files within ADP Workforce Now Serves as HRIS back up for processing time keeping.
AD Hoc Reporting Other special projects as assigned.
Assist with recruiting events when needed.
Onboarding/Offboarding including new hire orientation when needed.
Assists during open enrollment including team member support along with system testing and attending open enrollment sessions Requirements Bachelor's degree required, PHR or SPHR certified preferred.
This position requires you to be on-site 5-7 years of related experience Demonstrated experience in human resource roles with at least five years in HR Generalist Support Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports.
Experience in developing and delivering management training.
Ability to handle highly sensitive information with absolute confidentiality and professionalism.
Ability to multi-task, deals with ambiguity, and work collaboratively in a team environment.
Must have in depth knowledge of relevant state and federal employment laws.
Must be able to manage multiple projects, priorities, and deadlines at one time and deliver results timely.
Job Type:
Full-time Pay:
$68,000.
00 - $72,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus opportunities People with a criminal record are encouraged to apply Work Location:
Hybrid remote in Mchenry, IL 60050.
Estimated Salary: $20 to $28 per hour based on qualifications.
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